Workforce Manager
EXL Service Philippines, Inc.
Posted
last week
Muntinlupa City, National Capital Region, Philippines
Onsite
PHP 50K
Mid Level
Full Time
Sema Summary
The Workforce Manager oversees planning and optimization of staff for efficient operations. They manage forecasting, scheduling, and coordinate team efforts to meet business demands.
About Company
EXL Service is an American multinational professional services company specializing in operations management and analytics for various industries.
Core Requirements
- Bachelor's Degree
- 4+ years as a WFM Manager
- Experience in onsite settings
- Familiarity with workforce planning tools
- Strong analytical and problem-solving skills
Responsibilities
- Review and amend forecasts and schedules
- Ensure compliance with workforce management procedures
- Conduct performance appraisals
- Monitor center performance and report discrepancies
- Analyze trends for future planning
- Implement Workforce Management Systems
- Collaborate with departments for improvement opportunities
Must Have skills
Job Keywords
Similar Jobs
Workforce Manager
Cognizant
Quezon City, National Capital Region, Philippines
Workforce Manager
Intelegencia
Tarlac City, Central Luzon, Philippines
Workforce Management
Semesteria
Cebu, Central Visayas, Philippines
Field Force Manager
Cheil Philippines
Taguig, National Capital Region
Field Force Manager
Cheil Philippines
Taguig, National Capital Region, Philippines
Manager
OceanaGold Corporation
Kasibu, Cagayan Valley
Workforce Planner
TaskUs
Antipolo, Calabarzon, Philippines
WFM Manager
Global Payments Inc.
Quezon City, National Capital Region, Philippines
Network Manager
Drake International Philippines
Quezon City, National Capital Region, Philippines
Resource Manager
Semesteria
Lucena
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.