WFM Lead
TaskUs
Posted
last week
Indore, Madhya Pradesh, India
Onsite
INR 50K
Mid Level
Full Time
Sema Summary
The WFM Lead is responsible for overseeing workforce management processes. This role requires strong leadership and analytical skills to optimize performance.
About Company
TaskUs specializes in providing outsourcing solutions to businesses, focusing on customer experience and operational efficiency.
Core Requirements
- Bachelor's degree in a relevant field.
- Proven experience in workforce management.
- Strong analytical and reporting skills.
- Ability to lead and motivate teams.
- Experience in data analysis tools.
Responsibilities
- Oversee workforce management processes.
- Analyze performance data and generate reports.
- Develop strategies for workforce optimization.
- Collaborate with department leaders.
- Train and support team members.
- Ensure compliance with company policies.
- Monitor workforce performance and metrics.
Must Have skills
Job Keywords
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