VMware Engineer
Hewlett Packard Enterprise
Posted
3 months ago
Bangalore Urban, Karnataka, India
Remote
INR 100K
Mid Level
Full Time
Sema Summary
The VMware Engineer is responsible for resolving customer issues in a hybrid IT environment. Strong knowledge in VMware technologies is essential for providing high-quality support.
About Company
Hewlett Packard Enterprise is a global edge-to-cloud company that aids organizations in managing their data and applications, ensuring they turn insights into actionable outcomes effectively.
Core Requirements
- Bachelor's degree in Engineering or Equivalent
- Minimum 8 years of relevant experience
- VMware VCP certification is a plus
- Strong knowledge of VMware vSphere
- Ability to work in a 24/7 support environment
Responsibilities
- Resolve customer issues via phone, email, or remote sessions.
- Identify and escalate issues to vendors as needed.
- Utilize technical expertise to find solutions.
- Collaborate with teams to diagnose complex issues.
- Maintain quality case documentation and SLAs.
- Handle post-incident reviews and root cause analysis.
- Utilize knowledge base and community forums for support.
Benifits
- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion
Must Have skills
Job Keywords
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