Vendor Service Rep
RealPage, Inc.
Posted
last week
Pasig, National Capital Region, Philippines
Onsite
PHP 30K
Mid Level
Full Time
Sema Summary
The Vendor Service Representative interacts with customers to provide information about products and services. The role primarily involves handling inbound phone interactions and achieving high service levels.
About Company
RealPage, Inc. is a leading provider of AI-enabled software solutions for the real estate industry, recognized for innovation and workplace excellence.
Core Requirements
- Bachelor's degree or equivalent experience
- Fluent in English and Spanish
- Strong interpersonal communication skills
- Experience with Salesforce
- Ability to provide exceptional customer service
Responsibilities
- Handle inbound phone interactions with customers
- Document customer interactions in Salesforce
- Process electronic documents
- Ensure compliance with client standards
- Act as a liaison between client and vendor
- Process payments from clients
- Maintain high service quality and resolution rates
Must Have skills
Job Keywords
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