Universal Banking Ambassador
HSBC
Posted
3 weeks ago
Singapore, Singapore
Onsite
SGD 4K
Entry Level
Full Time
Sema Summary
Join HSBC as a Universal Banking Ambassador to provide exceptional customer service and support. This role involves managing customer queries and promoting digital banking solutions.
About Company
HSBC is a global financial services organization serving over 40 million customers across 58 countries. They focus on opening up opportunities for customers, investors, and communities.
Core Requirements
- Diploma qualification
- Relevant customer service experience
- Proven sales experience
- Excellent interpersonal skills
- Adaptability and willingness to learn
Responsibilities
- Maintain customer service excellence.
- Manage customer queries and complaints.
- Provide solutions for retail banking products.
- Understand Know Your Customer procedures.
- Promote self-service banking channels.
- Identify customer needs for wealth and loans.
- Ensure compliance with audit guidelines.
Must Have skills
Job Keywords
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