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NTT DATA, Inc.

Unified Communications Engineer

NTT DATA, Inc.

Posted

last month

Petaling Jaya, Selangor, Malaysia

Remote

MYR 5K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As a Unified Communications Engineer at NTT DATA, Inc., you will be responsible for managing Cisco communication systems and ensuring optimal performance. The role requires a combination of technical expertise in unified communications and strong problem-solving skills. This mid-level position, based in Petaling Jaya, Malaysia, offers a hybrid working model. Ideal candidates will have experience in implementing and supporting communication solutions and be comfortable working in a collaborative environment.

About Company

NTT DATA, Inc. is a leading IT service provider that delivers innovative technology solutions and consulting services to organizations worldwide, helping them navigate their digital transformation journeys.

Core Requirements

  • Bachelor's degree in Computer Science or related field
  • Proven experience in Cisco communications solutions
  • Strong troubleshooting and analytical skills
  • Familiarity with networking protocols
  • Ability to work in a team-oriented environment

Responsibilities

  • Manage Cisco Unified Communications systems.
  • Troubleshoot and resolve communication issues.
  • Collaborate with IT teams on system integrations.
  • Perform regular system maintenance and updates.
  • Support user training and documentation.
  • Monitor system performance and usage.
  • Gather and analyze user feedback for improvements.

Must Have skills

Cisco expertiseCommunication systemsProblem-solvingNetwork knowledgeAnalytical skills

Nice To Have Skills

Project managementCustomer serviceTeam collaborationDocumentation skillsTraining abilities

Tools Knowledge Requried

CiscoUnified Communications ManagerPacket TracerJIRAMicrosoft Office

Job Keywords

Unified CommunicationsCiscoTechnical SupportEngineeringNetworking

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