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WNS

Travel Specialist

WNS

Posted

3 weeks ago

Quezon City, National Capital Region, Philippines

Onsite

PHP 30K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Travel Specialist provides exceptional customer service to travelers by booking flights, hotels, and cars. They are responsible for managing travel arrangements and resolving inquiries efficiently.

About Company

WNS is a global Business Process Management leader, offering operational excellence and domain expertise across various industries. They focus on delivering transformative solutions to enhance business operations.

Core Requirements

  • At least high school graduate
  • 1 year experience using GDS
  • Proficient in GDS commands
  • Excellent customer service skills
  • Ability to work in a fast-paced environment

Responsibilities

  • Provide exceptional customer service to travelers
  • Book flights, hotels, and cars using GDS
  • Issue, reissue, and refund flight tickets
  • Respond to traveler inquiries
  • Resolve issues efficiently
  • Manage travel arrangements
  • Prioritize tasks effectively

Must Have skills

GDS proficiencyCustomer serviceAttention to detailTime managementProblem-solving

Job Keywords

Travel SpecialistCustomer ServiceGDSBookingTravel Management

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