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Travel Counselor
American Express Global Business Travel
Posted
3 months ago

Manila, National Capital Region, Philippines

Remote

PHP 60K

Mid Level

Full Time

Job Categories

Travel Service Customer Support Sales

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Sema Summary

As a Travel Counselor, you will provide exceptional service to corporate clients, managing complex travel arrangements. This position requires a strong understanding of the travel industry and excellent communication skills.

About Company

American Express Global Business Travel offers business travel solutions to help clients innovate and succeed. With a diverse workforce and a commitment to inclusivity, it prioritizes employee development and client satisfaction.

Core Requirements

GDS expertise (Sabre, Apollo, Amadeus, Galileo)
Strong communication skills
Attention to detail
Integrity
Understanding of the travel industry

Responsibilities

Advise corporate clients on travel arrangements
Research travel options proactively
Book domestic and international travel
Ensure compliance with travel policies
Use positive service techniques
Collaborate with team members
Coach and mentor junior staff

Benifits

health and welfare insurance
retirement programs
parental leave
adoption assistance
wellbeing resources
travel perks
learning platform access

Must Have skills

GDS proficiencyCustomer serviceConflict resolutionTeam collaborationDetail-oriented

Job Keywords

Travel AdvisorCorporate TravelCustomer SupportTravel BookingClient Service

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