Search for Jobs

Travel Counselor
American Express Global Business Travel
Posted
2 weeks ago

Manila

Onsite

PHP 30K

Junior Level

Full Time

Job Categories

Travel Customer Support Sales Service

Match

Skills

Experience

Industry

Sema Summary

The Travel Counselor I position at American Express Global Business Travel involves assisting clients with travel planning and providing support services in a dynamic environment. Responsibilities include managing bookings, resolving client queries, and ensuring exceptional customer service. This role is suited for individuals with a keen interest in travel and customer service. Located in Manila, this is a full-time junior position with salary estimates around PHP30,000 monthly.

About Company

American Express Global Business Travel provides travel management services, helping businesses manage their travel needs efficiently and effectively. The company is known for delivering a high standard of customer service to its clients.

Core Requirements

High school diploma
Experience in customer service
Strong communication skills
Ability to work under pressure
Familiarity with booking systems

Responsibilities

Assist clients in travel bookings
Resolve client inquiries and issues
Provide information on travel destinations
Manage travel itineraries
Collaborate with vendors for travel arrangements
Keep records of client interactions
Adhere to company policies and procedures

Must Have skills

CommunicationCustomer ServiceOrganizationProblem-SolvingTime Management

Nice To Have Skills

Sales SkillsNegotiationAttention to Detail

Tools Knowledge Requried

Booking SystemsCRM SoftwareMicrosoft Office

Job Keywords

travelcustomer servicebookingsupportsales

Similar Jobs