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upGrad

Travel Booking Executive

upGrad

Posted

2 months ago

Mumbai, Maharashtra, India

Onsite

INR 30K

Full Time

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Skills

Experience

Industry

Sema

Sema Summary

The Travel Booking Executive role at upGrad involves managing travel bookings for clients, ensuring high-quality customer service and support. The position is located in Mumbai, India, and is ideal for candidates with a strong background in the travel sector. Responsibilities may include liaising with clients, handling bookings and inquiries, and managing travel-related issues. While specific experience is not mentioned, applicants should possess essential skills in sales and customer interaction. A competitive salary is offered.

About Company

upGrad is a leading online higher education platform offering various programs for professional growth.

Core Requirements

  • Excellent communication skills
  • Experience in travel bookings
  • Customer service expertise
  • Sales techniques
  • Ability to manage inquiries

Responsibilities

  • Manage travel bookings and inquiries
  • Provide customer support for travel clients
  • Liaise with travel service providers
  • Resolve travel-related issues
  • Process travel-related payments
  • Maintain accurate records of bookings
  • Ensure a high standard of customer service

Must Have skills

Customer serviceSales skillsTravel industry knowledgeCommunication skillsProblem-solving

Nice To Have Skills

Multilingual abilitiesFamiliarity with travel booking systemsTime managementData entryNegotiation skills

Tools Knowledge Requried

CRM softwareBooking systemsCommunication toolsMicrosoft OfficeSpreadsheet applications

Job Keywords

Travel ExecutiveBooking SpecialistCustomer SupportSales ExecutiveTravel Coordinator

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