Training Manager
3i Business Solutions
Posted
last week
Delhi, India
Onsite
INR 60K
Mid Level
Full Time
Sema Summary
The Training and Quality Manager is responsible for designing and implementing training programs while ensuring quality standards are met. This on-site role seeks an individual skilled in performance evaluation and process improvement.
About Company
3i Business Solutions is a global leader in providing business services focused on customer experience management, aiming to enhance customer connections through strategy and execution.
Core Requirements
- Bachelor’s degree in Business or Human Resources.
- Experience in Training and Curriculum Development.
- Skills in Quality Assurance and Process Improvement.
- Proficiency in Leadership and Team Management.
- Strong analytical and problem-solving skills.
Responsibilities
- Design and deliver training programs.
- Monitor quality standards and performance metrics.
- Analyze performance gaps and develop strategies.
- Collaborate with teams to enhance experiences.
- Review training efficacy and quality reports.
- Ensure alignment with organizational goals.
- Maintain a data-driven approach to quality management.
Must Have skills
Job Keywords
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