Telesales Team Leader
transcosmos Vietnam Co., Ltd
Posted
3 weeks ago
Ho Chi Minh City, Vietnam
Onsite
VND 0
Mid Level
Full Time
Sema Summary
The Telesales Team Leader will manage and coordinate the telesales team's activities to achieve revenue growth. Responsibilities include performance monitoring, staff training, and ensuring compliance with company policies.
About Company
transcosmos Vietnam Co., Ltd is a Japanese-invested company specializing in outsourcing services, including Call Center and BPO. They are recognized for their high-quality services and have received multiple awards in the outsourcing industry.
Core Requirements
- Bachelor's degree
- 1 year of team leader experience
- 3 years in a senior role
- Experience in Call Center/BPO
- Strong management and communication skills
Responsibilities
- Manage and coordinate telesales team activities.
- Set and achieve revenue growth targets.
- Monitor team performance and drive KPI achievement.
- Evaluate and propose improvements for team members.
- Assist in recruitment and training of team personnel.
- Handle customer complaints and issues.
- Report on team performance regularly.
Benifits
- Thưởng lương tháng 13
- Hiệu suất cuối năm
- Đầy đủ BHXH, BHYT, BHTN
- Quà tặng các dịp lễ
- Khám sức khỏe định kỳ
Must Have skills
Job Keywords
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