Telephone Operator
Park Hyatt Kuala Lumpur
Posted
3 months ago
Federal Territory of Kuala Lumpur
Onsite
MYR 3K
Junior Level
Full Time
Sema Summary
As a Telephone Operator at Park Hyatt Kuala Lumpur, you will manage calls and ensure excellent customer support. Your role involves providing guests with a welcoming experience and assisting them with inquiries.
About Company
Park Hyatt Kuala Lumpur is located in the tallest skyscraper in Asia Pacific and is a part of Hyatt, a global leader in hospitality, known for creating meaningful experiences through care and connection.
Core Requirements
- High school diploma or equivalent
- Strong phone etiquette and communication skills
- Experience as a switchboard operator
- Proficiency in customer support
- Ability to multitask under pressure
Responsibilities
- Manage calls through the hotel's switchboard
- Ensure polite and professional phone etiquette
- Assist guests with inquiries
- Provide excellent customer support
- Transfer calls efficiently
- Record messages accurately
- Create a welcoming experience for guests
Must Have skills
Job Keywords
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