Telemarketing Team Leader
Adapundi
Posted
last week
Jakarta, Indonesia
Onsite
IDR 7M
Mid Level
Contract
Sema Summary
As a Telemarketing Team Leader, you will guide and support your team to meet sales targets. Your role is crucial to ensuring compliance with company policies and effective team performance.
About Company
Adapundi is an Indonesian fintech company focused on providing accessible financial solutions. With a commitment to transparency and responsible lending, they aim to empower individuals and businesses.
Core Requirements
- High School or equivalent education
- 1 year of experience in telemarketing leadership
- Strong leadership skills
- Proficiency in CRM and Microsoft Office
- Ability to work under pressure
Responsibilities
- Lead and motivate the telemarketing team.
- Organize lead distribution and schedules.
- Evaluate telemarketer performance metrics.
- Provide coaching and constructive feedback.
- Handle unresolvable customer escalations.
- Ensure compliance with company SOPs.
- Prepare performance and sales reports.
Benifits
- Growth Opportunities
- Team Collaboration
- Integrity
- Professional Development
Must Have skills
Job Keywords
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