Telemarketing Manager
EF EFEKTA English for Adults
Posted
last week
Jakarta, Jakarta
Onsite
IDR 15M
Mid Level
Full Time
Sema Summary
The Telemarketing Manager will lead and manage the telemarketing team, focusing on recruitment, training, and performance evaluation. This role involves developing strategies to enhance lead generation and improve team performance.
About Company
EF EFEKTA English for Adults is part of the EFEKTA Education Group, specializing in language education and cultural exchange. With a mission to open the world through education, EF operates globally and engages in various educational programs.
Core Requirements
- Bachelor’s degree in marketing or Business Management
- 4+ years of experience in telemarketing or sales management
- Strong leadership and communication skills
- Ability to manage performance under pressure
- Familiarity with industry trends
Responsibilities
- Hire and lead the telemarketing team
- Conduct performance evaluations and coaching
- Set and manage team targets
- Develop lead generation processes
- Collaborate with marketing and sales teams
- Analyze metrics and prepare reports
- Maintain long-term customer relationships
Must Have skills
Job Keywords
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