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FinCrif

Telecaller

FinCrif

Posted

last week

Noida, Uttar Pradesh, India

Onsite

INR 25K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Telecaller position involves managing inbound and outbound calls to assist customers with financial products. Responsibilities include resolving inquiries and coordinating with departments to ensure customer satisfaction.

About Company

FinCrif is a digital loan marketplace in India, specializing in credit score analytics. The company offers a platform for comparing and selecting personal loans from banks and NBFCs.

Core Requirements

  • Excellent verbal communication in Hindi and English
  • Customer service orientation
  • Strong persuasion and negotiation skills
  • Basic computer skills including MS Office
  • Graduate in any discipline preferred

Responsibilities

  • Handle inbound and outbound calls.
  • Provide information about financial products.
  • Assist customers in the loan application process.
  • Resolve customer inquiries efficiently.
  • Coordinate with departments for application follow-ups.
  • Ensure a smooth and satisfying customer experience.
  • Maintain professionalism in all interactions.

Must Have skills

Verbal communicationNegotiation skillsSales skillsCustomer serviceProblem-solving

Job Keywords

TelecallerCustomer serviceSalesFinancial productsLoan application

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