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Connecting Dunia

Tele-counselor

Connecting Dunia

Posted

last week

Indore, Madhya Pradesh, India

Onsite

INR 10K

Intern Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Connecting Dunia is hiring Tele-Counselors for inbound and outbound calling. The role requires counseling students and parents and is open to freshers and experienced candidates.

About Company

Connecting Dunia is a business process outsourcing call center focused on inbound and outbound call services, particularly in the educational sector.

Core Requirements

  • Fluent in Hindi and English
  • Good communication skills
  • Ability to work in a team
  • Basic computer knowledge
  • High school diploma or equivalent

Responsibilities

  • Counsel students and parents over the phone
  • Handle inbound calls effectively
  • Make outbound calls for follow-ups
  • Provide information about educational services
  • Document call details and outcomes
  • Work towards achieving monthly targets
  • Assist with data entry as needed

Must Have skills

CommunicationInterpersonalTeamworkProblem-solvingTime management

Job Keywords

Tele-counselorEducationCounselingInbound callingOutbound calling

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