Tele-Collection Officer
UOB
Posted
3 weeks ago
Hai Duong, Vietnam
Onsite
VND 3M
Junior Level
Full Time
Sema Summary
UOB is seeking a Tele-Collection Officer to manage collections and communications with customers in Hai Duong, Vietnam. The ideal candidate should possess strong communication skills and be able to handle customer inquiries and collections efficiently. This role is full-time, offering a foundational experience in the finance sector. Applicants should expect basic salary and regional benefits.
About Company
UOB is a leading bank headquartered in Singapore which provides a range of financial services to individuals and businesses across Asia.
Core Requirements
- High school diploma or equivalent.
- Basic understanding of collections processes.
- Strong communication skills.
- Customer service experience.
- Ability to work in a team.
Responsibilities
- Manage inbound and outbound collection calls.
- Maintain communication with customers about their accounts.
- Document customer interactions and transactions.
- Resolve customer inquiries related to collections.
- Ensure compliance with company policies.
- Collaborate with team members to improve collection strategies.
- Report on collection progress and issues.
Must Have skills
Nice To Have Skills
Job Keywords
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