Technology Support Engineer
Accenture services Pvt Ltd
Posted
3 months ago
Gurugram, Haryana, India
Onsite
INR 80K
Mid Level
Full Time
Sema Summary
As a Technology Support Engineer, you will resolve incidents and problems across various business systems. You will ensure operational stability and collaborate with teams for effective service delivery.
About Company
Accenture provides a range of services in information technology and consulting, with a focus on innovation and technology solutions.
Core Requirements
- Minimum 5 years of experience in Network Infrastructures.
- Strong understanding of network protocols and architectures.
- Educational qualification: 15 years full time education.
- Familiarity with network security practices.
- Experience in troubleshooting network connectivity issues.
Responsibilities
- Resolve incidents and problems across multiple business system components.
- Create and implement Requests for Change (RFC).
- Update knowledge base articles.
- Collaborate with vendors for issue resolution.
- Engage with multiple teams to contribute to key decisions.
- Facilitate training sessions for junior team members.
- Monitor team performance to ensure alignment with organizational goals.
Must Have skills
Job Keywords
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