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Logitech

Technology Support Analyst

Logitech

Posted

last week

Chennai, Tamil Nadu, India

Remote

INR 60K

Full Time

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Sema

Sema Summary

The Technology Support Analyst role involves providing technical assistance and support. This position is essential for maintaining system performance and enhancing user experience.

About Company

Logitech is a multinational company specializing in personal computer and mobile peripherals, known for its innovation in digital products.

Core Requirements

  • Bachelor's degree in IT or related field
  • Experience in technical support
  • Strong problem-solving skills
  • Excellent communication abilities
  • Understanding of hardware and software troubleshooting

Responsibilities

  • Provide technical support for users
  • Troubleshoot hardware and software issues
  • Assist in system upgrades and installations
  • Document support processes and issues
  • Collaborate with teams to improve user experience
  • Conduct training sessions for users
  • Maintain inventory of IT assets

Must Have skills

Technical support skillsCommunication skillsProblem-solving skillsKnowledge of IT systemsCustomer service orientation

Job Keywords

Technical SupportIT AnalystProblem SolvingCustomer ServiceHybrid Work

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