Technical Triager
TaskUs
Posted
yesterday
Quezon City, National Capital Region, Philippines
Remote
PHP 30K
Full Time
Sema Summary
TaskUs is looking for a Technical Triager to handle technical triage and content strategy in a remote setting. This role involves assessing technical issues and formulating efficient content strategies. The ideal candidate should have a strong understanding of technical processes and content management. This position is full-time and based in Quezon City, Philippines. A competitive salary is expected alongside a flexible remote work environment.
About Company
TaskUs is a leading provider of outsourced digital services, focusing on optimizing task management and enhancing customer support through innovative technology solutions.
Core Requirements
- Bachelor's degree or equivalent experience
- Technical troubleshooting skills
- Content strategy knowledge
- Strong communication abilities
- Analytical thinking
Responsibilities
- Conduct technical triages for client issues
- Develop and implement content strategies
- Collaborate with technical teams
- Provide technical support to clients
- Evaluate content performance
- Analyze data to enhance service delivery
- Create training materials for staff
Must Have skills
Nice To Have Skills
Job Keywords
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