Semesteria Logo
TaskUs

Technical Triager

TaskUs

Posted

22 hours ago

Quezon City, National Capital Region, Philippines

Remote

PHP 30K

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

TaskUs is looking for a Technical Triager to handle technical triage and content strategy in a remote setting. This role involves assessing technical issues and formulating efficient content strategies. The ideal candidate should have a strong understanding of technical processes and content management. This position is full-time and based in Quezon City, Philippines. A competitive salary is expected alongside a flexible remote work environment.

About Company

TaskUs is a leading provider of outsourced digital services, focusing on optimizing task management and enhancing customer support through innovative technology solutions.

Core Requirements

  • Bachelor's degree or equivalent experience
  • Technical troubleshooting skills
  • Content strategy knowledge
  • Strong communication abilities
  • Analytical thinking

Responsibilities

  • Conduct technical triages for client issues
  • Develop and implement content strategies
  • Collaborate with technical teams
  • Provide technical support to clients
  • Evaluate content performance
  • Analyze data to enhance service delivery
  • Create training materials for staff

Must Have skills

Technical troubleshootingContent managementAnalytical skillsCommunicationProblem-solving

Nice To Have Skills

Project managementCustomer serviceTeam collaborationTime managementCreativity

Job Keywords

technical triagecontent strategysupportremote worktroubleshooting

Similar Jobs