Technical Support Specialist
Innovatia
Posted
3 months ago
India
Remote
INR 30K
Junior Level
Full Time
Sema Summary
The Technical Support Specialist role involves providing assistance for Avaya products. It is a full-time position based in India, offering remote work options.
About Company
Innovatia is a company focused on delivering superior technical support services across various platforms.
Core Requirements
- Bachelor's degree in a related field
- Experience in technical support
- Knowledge of Avaya products
- Strong communication skills
- Ability to troubleshoot technical issues
Responsibilities
- Provide technical support for Avaya systems.
- Troubleshoot and resolve customer issues.
- Assist in product onboarding for customers.
- Document issues and resolutions.
- Work with cross-functional teams to enhance support.
- Maintain customer satisfaction through effective communication.
- Stay updated on new Avaya product features.
Must Have skills
Job Keywords
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