Technical Support Specialist
Hunt St
Posted
3 weeks ago
Philippines
Remote
PHP 35K
Mid Level
Contract
Sema Summary
The Technical Support Specialist will assist customers with gaming PC issues and provide virtual assistant support. This role requires strong technical knowledge and excellent communication skills.
About Company
Hunt St helps Australian companies hire top remote talent in the Philippines, focusing on direct hiring without outsourcing fees.
Core Requirements
- Fluent in English
- Strong interest in gaming PCs
- Experience with PC troubleshooting
- Customer service experience preferred
- Aged 20 to 35 years
Responsibilities
- Verify customer identity to prevent fraud
- Respond to technical support emails
- Troubleshoot common PC issues
- Provide technical guidance to customers
- Assist with pre and post purchase questions
- Handle live chat and phone support
- Document customer interactions and resolutions
Must Have skills
Job Keywords
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