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Technical Support Specialist
Infinit-O
Posted
yesterday

Pasay, National Capital Region

Onsite

PHP 30K

Full Time

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Support Technical IT Customer Service

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Sema Summary

As a Technical Support Specialist at Infinit-O, you will be responsible for providing first-level technical support to customers. The role requires strong problem-solving skills and excellent communication abilities to assist users effectively. You will work on-site in Pasay, contributing to customer satisfaction and troubleshooting issues directly. While specific experience levels aren't mentioned, the role suits those eager to improve their technical support expertise. A competitive salary and a supportive work environment are provided.

About Company

Infinit-O specializes in providing outsourced services to enhance operational efficiency and customer engagement.

Core Requirements

High school diploma or equivalent
Basic knowledge of technical support
Strong communication skills
Ability to troubleshoot effectively
Customer service orientation

Responsibilities

Provide first-level customer support
Diagnose technical issues
Assist customers with product usage
Document support interactions
Escalate unresolved issues
Maintain customer satisfaction standards
Collaborate with team members on solutions

Must Have skills

Technical supportProblem-solvingCommunicationCustomer serviceTroubleshooting

Job Keywords

technical supportcustomer serviceIT supporttroubleshootingcommunication

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