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Semesteria

Technical Support Representative

Semesteria

Posted

yesterday

Metro Manila

Remote

PHP 20K

Full Time

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Sema

Sema Summary

The Technical Support Representative role involves assisting customers with technical issues remotely. The ideal candidate should possess effective communication skills and have an understanding of technical troubleshooting. This position requires adaptability and the ability to handle customer inquiries professionally. There are no specific experience requirements or salary details mentioned. The role is fully remote and offers a full-time schedule.

About Company

Semesteria is a forward-thinking company focused on providing comprehensive support services.

Core Requirements

  • High School Diploma
  • Strong verbal communication skills
  • Problem-solving abilities
  • Technical troubleshooting experience
  • Customer service orientation

Responsibilities

  • Assist customers with technical inquiries
  • Troubleshoot issues remotely
  • Document customer interactions
  • Provide timely resolutions
  • Collaborate with the technical team
  • Maintain a high level of customer satisfaction
  • Follow up on unresolved issues

Must Have skills

CommunicationTroubleshootingCustomer ServiceTechnical SkillsProblem Solving

Nice To Have Skills

Team CollaborationTime ManagementAdaptability

Job Keywords

Technical SupportRemote WorkCustomer ServiceTroubleshootingCommunication

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