Search for Jobs

Technical Support Representative
Global Payments Inc.
Posted
3 weeks ago

Quezon City, Philippines

Onsite

PHP 30K

Junior Level

Full Time

Job Categories

Support Customer Technology Service Operations

Match

Skills

Experience

Industry

Sema Summary

As a Technical Support Representative at Global Payments Inc., you will be responsible for assisting customers with technical inquiries and issues. This role requires strong problem-solving skills and a background in customer service. Ideal candidates should be able to communicate effectively and provide exceptional support. Based in Quezon City, this full-time position does not specify remote work options, focusing on in-office work. No specific benefits were mentioned.

About Company

Global Payments Inc. is a leading provider of payment technology services, helping businesses optimize their payment processes.

Core Requirements

High school diploma or equivalent
Experience in customer service
Basic technical understanding
Effective communication skills
Ability to work in a team

Responsibilities

Assist customers with technical inquiries
Troubleshoot technical issues
Provide solutions to customer problems
Maintain customer records
Collaborate with technical teams
Educate customers on product features
Respond to customer emails and calls

Must Have skills

Customer ServiceTechnical SupportCommunicationProblem-SolvingTeam Collaboration

Nice To Have Skills

Time ManagementAdaptabilityAttention to Detail

Job Keywords

Technical SupportCustomer ServiceTroubleshootingCommunicationProblem Solving

Similar Jobs