Search for Jobs

Technical Support Representative
Elevate Calls Inc.
Posted
2 weeks ago

Manila, National Capital Region, Philippines

Onsite

PHP 20K

Junior Level

Part Time

Job Categories

Support Customer Technical Service Communication

Match

Skills

Experience

Industry

Sema Summary

Elevate Calls Inc. is seeking a Junior Technical Support Representative based in Manila. The role focuses on providing assistance and support to customers using smart alarm security systems. Responsibilities include troubleshooting technical issues, assisting with installation processes, and ensuring customer satisfaction. Ideal candidates should have strong communication skills and a willingness to learn. No specific experience level is required, but a customer service background would be beneficial.

About Company

Elevate Calls Inc. specializes in smart alarm security solutions, aiming to provide exceptional support and quality service to their customers.

Core Requirements

Strong communication skills
Customer service experience
Problem-solving abilities
Technical aptitude
High school diploma or equivalent

Responsibilities

Provide technical support to customers
Troubleshoot issues with security systems
Assist with the installation of equipment
Respond to customer inquiries
Document technical issues and resolutions
Ensure customer satisfaction
Collaborate with team members for effective solutions

Must Have skills

CommunicationCustomer ServiceProblem SolvingTechnical UnderstandingTeamwork

Nice To Have Skills

Time ManagementSales SkillsAdaptability

Tools Knowledge Requried

CRM SoftwarePhone SystemEmail

Job Keywords

Technical SupportCustomer AssistanceTroubleshootingSmart Alarm SystemsSecurity

Similar Jobs