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Payreto

Technical Support Representative

Payreto

Posted

last week

Makati, National Capital Region, Philippines

Onsite

PHP 30K

Full Time

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Sema

Sema Summary

The Technical Support Representative will assist clients with technical issues. This role requires effective communication and problem-solving skills.

About Company

Payreto is a company focused on delivering exceptional customer support services and solutions.

Core Requirements

  • High school diploma or equivalent
  • Experience in customer service
  • Strong communication skills
  • Basic technical knowledge
  • Ability to troubleshoot

Responsibilities

  • Provide technical support to clients
  • Resolve customer inquiries via phone or chat
  • Document customer interactions
  • Follow up on unresolved issues
  • Educate customers on product features
  • Collaborate with technical teams
  • Perform data entry tasks as needed

Must Have skills

CommunicationProblem-solvingTechnical proficiencyPatienceTeamwork

Job Keywords

Technical SupportCustomer ServiceTroubleshootingProblem SolvingCommunication Skills

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