Technical Support
FIS
Posted
last week
Makati, National Capital Region, Philippines
Remote
PHP 30K
Entry Level
Full Time
Sema Summary
As a Technical Support specialist, you will provide desk-side assistance to resolve technology issues. You'll work in a hybrid environment, mainly focusing on customer service in technology support.
About Company
FIS is a leading provider of financial technology solutions, serving financial institutions, businesses, and developers. Headquartered in Jacksonville, Florida, the company is part of the Fortune 500.
Core Requirements
- General Equivalency Diploma
- Excellent communication skills
- Problem-solving skills
- Ability to troubleshoot technical issues
- Customer service experience
Responsibilities
- Provide desk-side technology support
- Install and maintain desktop systems
- Document client incidents in ticketing systems
- Communicate technical information to clients
- Resolve client inquiries effectively
- Participate in IT infrastructure projects
- Recommend software solutions and upgrades
Benifits
- Flexible work environment
- Collaborative atmosphere
- Professional development
- Volunteer opportunities
- Competitive salary
Must Have skills
Job Keywords
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