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Accenture

Technical Support

Accenture

Posted

yesterday

Metro Manila

Onsite

PHP 25K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Accenture is seeking a Technical Support Specialist for Electronic Medical Records (EMR) in Metro Manila. In this role, you will provide technical assistance and support for various EMR systems. Candidates should have a foundational understanding of healthcare technology. This position requires full-time onsite commitment. It's an excellent opportunity for individuals starting their career in tech support within the healthcare sector.

About Company

Accenture is a global professional services company with leaders in digital, cloud, and security. They provide solutions in business strategies and technology.

Core Requirements

  • Bachelor's degree in IT or related field
  • Good communication skills
  • Ability to troubleshoot
  • Familiarity with EMR systems
  • Customer service experience

Responsibilities

  • Provide technical support for EMR systems
  • Troubleshoot user issues
  • Assist with software updates
  • Train users on EMR functionalities
  • Document technical issues
  • Collaborate with IT teams
  • Ensure compliance with healthcare standards

Must Have skills

Communication skillsProblem-solvingTechnical supportTeam collaborationTime management

Nice To Have Skills

Knowledge of EMR softwareHealthcare experienceCustomer serviceIT troubleshootingAdaptability

Tools Knowledge Requried

EMR SoftwareHelp Desk SoftwareTicketing SystemCollaboration ToolsRemote Access Tools

Job Keywords

Technical SupportEMRHealthcare ITCustomer ServiceTroubleshooting

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