Technical Support
Unisys
Posted
3 weeks ago
Manila, National Capital Region, Philippines
Onsite
PHP 30K
Entry Level
Full Time
Sema Summary
The Technical Support role involves answering complex questions and resolving incidents related to hardware and software. Candidates should have a high school diploma and 1-2 years of relevant experience.
About Company
Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. They provide solutions in cloud, AI, digital workplace, logistics, and enterprise computing.
Core Requirements
- High School Diploma or GED required
- 1-2 years of experience in technical support
- Problem-solving skills
- Analytical skills
- Technical certification or Associate Degree may be required
Responsibilities
- Answer moderately complex technical questions.
- Support hardware and software issues.
- Handle client and COTS application requests.
- Escalate complex problems to resolver teams.
- Assist L1 agents with client incidents.
- Utilize judgment based on experience.
- Follow guidelines to resolve service requests.
Must Have skills
Job Keywords
Similar Jobs
Technical Support
Accenture
Metro Manila
Technical Support
Tap Growth ai
Parañaque, Philippines
Technical Support
iOPEX Technologies Philippines Inc.
Taguig, National Capital Region, Philippines
Technical Support
FIS
Makati, National Capital Region, Philippines
Technical Support
Universal Robots
Lapu-Lapu, Central Visayas, Philippines
Technical Support Engineer
Yngen Datacom Corp.
San Pedro, Calabarzon
Technical Support Representative
Asurion
Mabalacat, Central Luzon, Philippines
Tech Support Analyst
Optum Philippines
Makati, National Capital Region, Philippines
Technical Analyst
San Miguel Global Power
Pasig, National Capital Region, Philippines
Chemical Technician
Littelfuse
Lipa, Calabarzon
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.