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Nest Nepal

Technical Support

Nest Nepal

Posted

5 days ago

Kathmandu, Bāgmatī, Nepal

Onsite

NPR 50K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

This role involves providing technical support to customers in Kathmandu. The position requires strong problem-solving skills and effective communication.

About Company

Nest Nepal is focused on delivering exemplary technical support services to enhance customer experiences.

Core Requirements

  • Technical knowledge in IT systems.
  • Strong communication skills.
  • Problem-solving abilities.
  • Ability to work in a team.
  • High school diploma or equivalent.

Responsibilities

  • Assist customers with technical issues.
  • Provide troubleshooting and problem resolution.
  • Communicate effectively with clients.
  • Document support requests and solutions.
  • Maintain knowledge of products and services.
  • Collaborate with team members on escalated issues.
  • Offer feedback for improving support processes.

Must Have skills

Technical support experienceCommunication skillsProblem-solvingCustomer serviceTeamwork

Job Keywords

Technical SupportCustomer ServiceTroubleshootingIT SupportCommunication

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