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Strategic Systems Inc

Technical Support

Strategic Systems Inc

Posted

3 weeks ago

Hyderabad, Telangana, India

Onsite

INR 30K

Intern Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The role involves providing first-level technical support and monitoring business-critical systems. Ideal for fresh graduates with strong communication and analytical skills.

About Company

Strategic Systems Inc bridges the gap between business strategies and technological capabilities, offering customized IT solutions and services.

Core Requirements

  • B.Sc. in Computer Science or BCA
  • 2024 & 2025 pass-outs only
  • 6 months' experience required
  • Strong communication skills
  • Analytical thinking abilities

Responsibilities

  • Provide first-level technical support for monitoring issues.
  • Monitor systems and applications for anomalies.
  • Perform basic testing activities.
  • Log and track incidents as per procedures.
  • Communicate with internal teams regarding issues.
  • Adhere to shift schedules including nights and weekends.
  • Participate in shadowing to gain knowledge.

Must Have skills

Verbal communicationWritten communicationAnalytical skillsBasic monitoring tools knowledgeSoftware testing concepts

Job Keywords

Technical SupportIT SupportCustomer ServiceMonitoringSoftware Testing

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