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Inficore Soft

Technical Support Executive

Inficore Soft

Posted

last week

India

Remote

INR 20K

Intern Level

Internship

Match

Skills

Experience

Industry

Sema

Sema Summary

Inficore Soft is seeking a Technical Support Executive Intern to join their remote team. This role provides a great opportunity to develop technical skills and gain hands-on experience in customer support.

About Company

Inficore Soft is a company focused on providing technical solutions and support to clients. They emphasize professional development and customer satisfaction.

Core Requirements

  • Pursuing a degree in Computer Science or related field.
  • Basic knowledge of troubleshooting technical issues.
  • Strong communication skills.
  • Ability to work independently and in a team.
  • Customer service experience is a plus.

Responsibilities

  • Assist customers with technical support queries.
  • Diagnose and resolve hardware/software issues.
  • Document support activities in the ticketing system.
  • Collaborate with team members to improve solutions.
  • Conduct user training on software and hardware usage.
  • Provide feedback on customer issues.
  • Participate in team meetings and training sessions.

Must Have skills

Technical troubleshootingEffective communicationCustomer serviceTeamworkProblem-solving

Job Keywords

Technical SupportInternshipCustomer CareTroubleshootingRemote Work

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