Technical Support Executive
General Mills India
Posted
6 days ago
Patna
Onsite
INR 30K
Mid Level
Full Time
Sema Summary
The Technical Support Executive will assist in providing top-notch support for General Mills' food products. The role focuses on customer satisfaction and technical issue resolution.
About Company
General Mills is a global leader in the food industry, known for its quality products and commitment to innovation.
Core Requirements
- Bachelor's degree in a relevant field
- Experience in customer service
- Strong communication skills
- Familiarity with technical support tools
- Ability to troubleshoot issues
Responsibilities
- Provide technical support to customers.
- Resolve customer inquiries regarding products.
- Document customer interactions and feedback.
- Collaborate with the sales team to enhance customer experience.
- Train customers on product usage.
- Identify and recommend product improvements.
- Maintain up-to-date knowledge of product offerings.
Must Have skills
Job Keywords
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