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Technical Support Engineer
Viasat
Posted
3 weeks ago

Toa Payoh, Singapore

Onsite

SGD 4K

Full Time

Job Categories

Support Engineering Technical IT Communication

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Sema Summary

Viasat is seeking a Technical Support Engineer based in Toa Payoh, Singapore. This full-time position involves providing technical assistance and support to customers. Responsibilities may include troubleshooting hardware and software issues, managing communications, and ensuring customer satisfaction. Ideal candidates should have a strong technical background, problem-solving skills, and excellent communication abilities. Join a dynamic team focused on delivering high-quality support services.

About Company

Viasat is a global company specializing in satellite and wireless communications, dedicated to providing high-speed internet services and technical support solutions.

Core Requirements

Bachelor's degree in a relevant field
Experience in technical support
Strong problem-solving skills
Excellent communication abilities
Familiarity with IT systems

Responsibilities

Provide technical assistance to customers
Troubleshoot hardware issues
Resolve software problems
Handle customer inquiries effectively
Document support requests and resolutions
Collaborate with other departments
Ensure customer satisfaction

Must Have skills

Technical troubleshootingCustomer serviceCommunicationProblem-solvingIT knowledge

Nice To Have Skills

Project managementNetworkingHardware knowledgeSoftware knowledgeTeam collaboration

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