Technical Support Engineer
Quantium
Posted
3 weeks ago
Bangkok City, Thailand
Remote
THB 60K
Mid Level
Full Time
Sema Summary
As a Technical Support Engineer, you will support mission-critical platforms and resolve complex customer issues. This role offers a chance to grow in a collaborative fintech environment.
About Company
Quantium is a next-gen investment management software suite designed for modern private markets managers, streamlining investment administration and analytics.
Core Requirements
- Bachelor’s degree in Computer Science or related field
- Strong analytical and problem-solving skills
- Experience in technical support or client-facing roles
- Proficient in SQL and document-based databases
- Strong command of English communication
Responsibilities
- Troubleshoot and resolve customer issues
- Collaborate with developers on technical problems
- Log and track issues, identifying root causes
- Provide configuration guidance to teams and clients
- Join client meetings to clarify technical setups
- Maintain up-to-date documentation and guides
- Contribute ideas to improve team workflows
Must Have skills
Job Keywords
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