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Technical Support Engineer
Emerson
Posted
last month

Mandaluyong, National Capital Region

Remote

PHP 50K

Mid Level

Full Time

Job Categories

Technical Support Engineering Maintenance Consulting

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Sema Summary

Emerson is seeking a Technical Support Engineer to provide remote and on-site diagnostics for their Manufacturing Execution Systems across multiple regions. The role requires hands-on troubleshooting of hardware and software issues while maintaining customer communication. Candidates should have a degree in engineering and at least two years of experience in process control. Notable benefits include medical insurance and flexible time off.

About Company

Emerson is a global leader in automation technology and software, dedicated to enhancing operations in critical industries and driving sustainable innovation.

Core Requirements

BS/MS in Engineering
Minimum two years of experience
Familiarity with MES, DCS, PLC, or SCADA systems
Understanding of TCP/IP and Windows OS
Ability to communicate technical topics clearly

Responsibilities

Troubleshoot hardware and software issues
Provide technical consultation
Maintain ownership of customer problems
Identify workarounds for issues
Collaborate with global teams on product problems
Assist in developing training resources
Support ongoing system maintenance

Benifits

Medical insurance
Employee Assistance Program
Paid parental leave
Flexible time off
Training opportunities

Must Have skills

Technical troubleshootingCustomer communicationProblem analysisControl system knowledgeAbility to work in teams

Nice To Have Skills

SQLVisual BasicAdditional foreign languageProject managementAnalytical skills

Tools Knowledge Requried

MESDCSPLCSCADATCP/IP

Job Keywords

Technical SupportManufacturing Execution SystemsProblem SolvingEngineeringDiagnostics

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