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Technical Support Engineer
Emerson
Posted
last week

Mandaluyong, National Capital Region, Philippines

Remote

PHP 60K

Mid Level

Full Time

Job Categories

Support Engineering Technical Manufacturing Consulting

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Sema Summary

The Technical Support Engineer is responsible for providing technical assistance and diagnostics for Emerson's Manufacturing Execution Systems. This role offers the chance to work with a leading team in the engineering field.

About Company

Emerson is a global automation leader providing solutions for technology challenges. They focus on engineering and optimizing operations for various industries.

Core Requirements

BS/MS in Engineering or related field
Minimum of two years experience in process control
Experience with MES, DCS, PLC, or SCADA systems
Strong troubleshooting and problem-solving skills
Excellent spoken and written English

Responsibilities

Provide technical consultation and support.
Troubleshoot software and hardware issues.
Collaborate with global teams to resolve product problems.
Retain ownership of customer problems and provide updates.
Identify workarounds and develop training resources.
Assist in system integration and configuration.
Communicate technical information to diverse audiences.

Benifits

Medical insurance
Flexible time off
Paid parental leave
Employee Assistance Program

Must Have skills

Technical support skillsProblem-solvingNetworking knowledgeCommunication skillsExperience with SQL or programming languages

Job Keywords

Technical SupportEngineeringProcess ControlAutomationCustomer Service

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