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Technical Support Engineer
Delinea
Posted
last week

Taguig, National Capital Region, Philippines

Remote

PHP 60K

Entry Level

Full Time

Job Categories

Support IT Security Networking Cloud

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Sema Summary

Delinea seeks a Technical Support Engineer for its Global Technical Support team to provide excellent service. The ideal candidate will have strong IT and cyber security knowledge and the ability to troubleshoot effectively.

About Company

Delinea is a leader in securing human and machine identities through intelligent authorization. Their innovative platform empowers organizations to manage identities effectively across various environments.

Core Requirements

1-2 years of relevant experience
Knowledge of IT and system administration
Experience in networking and data transport
Understanding of security concepts
Proficiency in relational databases and SQL

Responsibilities

Provide post-sale technical support to customers
Document customer issues
Communicate resolution plans
Investigate and reproduce case scenarios
Respond clearly to customer inquiries
Work closely with diverse teams
Maintain professional communication

Benifits

healthcare insurance
pension matching
life insurance
employee assistance program
paid company holidays

Must Have skills

IT knowledgeNetworking skillsCyber security understandingTroubleshooting abilitiesStrong communication skills

Job Keywords

Technical SupportITNetworkingCyber SecurityTroubleshooting

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