Search for Jobs

Technical Support Engineer
Binance
Posted
3 weeks ago

Singapore

Remote

SGD 8K

Mid Level

Full Time

Job Categories

Support Engineering Blockchain IT Backend

Match

Skills

Experience

Industry

Sema Summary

The Technical Support Engineer position at Binance involves providing exceptional support for blockchain and backend development. Candidates should be experienced in troubleshooting technical issues and possessing a proactive approach to problem-solving. This role is full-time and based in Singapore, but allows for remote work. Ideal candidates are expected to collaborate with cross-functional teams and may engage in client interactions to enhance the customer experience. A tech-savvy background is essential, alongside strong communication skills.

About Company

Binance is a global cryptocurrency exchange that offers a platform for trading various cryptocurrencies. The company is known for its industry-leading technology and customer service.

Core Requirements

Bachelor's degree in Computer Science or related field
3+ years of technical support experience
Strong knowledge of blockchain technology
Experience with backend development
Excellent problem-solving skills

Responsibilities

Provide technical support for blockchain solutions
Troubleshoot and resolve client issues
Collaborate with development teams
Assist in backend system maintenance
Document support processes and solutions
Engage with clients for feedback and improvements
Maintain up-to-date technical knowledge

Must Have skills

Technical SupportBlockchain KnowledgeBackend DevelopmentProblem SolvingCommunication Skills

Nice To Have Skills

Customer ServiceTeam CollaborationTechnical DocumentationSoftware Development

Tools Knowledge Requried

JIRAZendeskGitSlack

Job Keywords

Technical SupportBlockchainEngineerBackend DevelopmentCustomer Service

Similar Jobs