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Technical Support Engineer
Binance
Posted
3 weeks ago

Bangkok, Bangkok City, Thailand

Remote

THB 50K

Junior Level

Full Time

Job Categories

Support Technical Engineering Blockchain IT

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Industry

Sema Summary

Binance is seeking a Technical Support Engineer specialized in blockchain and backend development. This full-time role is remote and ideal for candidates with a junior experience level. The engineer will be responsible for troubleshooting technical issues, providing support for backend systems, and assisting users with blockchain technologies. Ideal candidates should be prepared to engage in problem resolution and possess a foundational understanding of blockchain concepts.

About Company

Binance is a leading global cryptocurrency exchange known for its secure and user-friendly platform for trading various digital assets. The company places a strong emphasis on innovation and efficiency in the blockchain space.

Core Requirements

Bachelor's degree in Computer Science or related field
Knowledge of blockchain technologies
Familiarity with backend development processes
Strong communication skills
Problem-solving ability

Responsibilities

Provide technical support for blockchain systems
Troubleshoot backend issues
Assist users with technical inquiries
Document and analyze support tickets
Collaborate with development teams
Maintain system performance standards
Stay updated on industry developments

Must Have skills

Technical SupportBlockchain KnowledgeBackend DevelopmentProblem SolvingCommunication

Nice To Have Skills

Customer ServiceAnalytical SkillsTeam CollaborationProject ManagementTime Management

Tools Knowledge Requried

ZendeskJIRASlackMySQLGit

Job Keywords

Technical SupportBlockchainBackend DevelopmentProblem SolvingCustomer Service

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