Technical Support Engineer
OpenWay
Posted
3 weeks ago
Petaling Jaya, Selangor, Malaysia
Onsite
MYR 5K
Entry Level
Full Time
Sema Summary
The Technical Support Engineer will provide customer support and ensure service management SLAs are met. Responsibilities include troubleshooting technical issues and supporting compliance upgrade projects.
About Company
OpenWay is a leading provider of digital payment software solutions, serving clients globally with its Way4 software platform for various payment processing needs.
Core Requirements
- Degree/Diploma in Information Technology
- Knowledge of Java, JavaScript, and PL/SQL
- Ability to work independently and in teams
- Strong communication skills in English
- Willingness to work overtime when required
Responsibilities
- Perform daily customer support tasks
- Ensure service management SLAs are met
- Monitor and troubleshoot technical issues
- Respond to incidents and provide resolutions
- Support customers in compliance upgrade projects
- Participate in implementation projects
- Perform software installation and configuration
Benifits
- Corporate health insurance
- Travel insurance
- Health care Allowance
- Bonus based on Company and Individual Performance
- Company Outing with All Asia Colleagues
Must Have skills
Job Keywords
Similar Jobs
Technical Support Engineer
Johnson Controls
Petaling Jaya, Selangor, Malaysia
Technical Support Engineer
Doo Group
Greater Kuala Lumpur
Technical Support Engineer
AVEVA
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Technical Support Engineer
Hitachi Sunway Information Systems
Subang Jaya, Selangor
Technical Support Engineer
Cohesity
Kuala Lumpur, Malaysia
Technical Support Engineer
Cloudflare
Greater Kuala Lumpur
Sales Support Engineer
Trane Technologies
Shah Alam, Selangor, Malaysia
Technical Operations Engineer
Beyondsoft Malaysia
Kuala Lumpur
Chemical Engineer
ExxonMobil
Kuala Lumpur
Electrical Engineer
Entegris
Kulim, Kedah, Malaysia
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.