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AVEVA

Technical Support Engineer

AVEVA

Posted

last week

Hyderabad, Telangana, India

Onsite

INR 60K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

AVEVA is seeking a Technical Support Engineer to provide applications and technical support on their SCADA/Historian products. The role requires excellent communication skills and technical troubleshooting abilities.

About Company

AVEVA is a global leader in industrial software, enabling businesses to harness the power of their information for efficient and sustainable operations. With over 6,500 employees, AVEVA provides solutions that are essential for delivering safe energy, food, and infrastructure.

Core Requirements

  • Bachelor's degree in Computer Science or Engineering
  • 2+ years experience with SCADA/HMI/Historian products
  • Experience in technical support environments
  • Strong verbal and written communication skills
  • Knowledge of relational databases and Microsoft SQL Server

Responsibilities

  • Provide technical support for SCADA systems
  • Document activities and findings
  • Diagnose and troubleshoot product issues
  • Ensure compliance with service level agreements
  • Deliver workarounds or fixes for issues
  • Replicate customer issues for analysis
  • Develop technical documentation

Benifits

  • Gratuity
  • Medical insurance
  • Accidental insurance
  • Education assistance
  • Childcare support

Must Have skills

Technical troubleshootingVerbal communicationTeam collaborationKnowledge of PLCsDatabase management skills

Job Keywords

Technical SupportSCADAHMITroubleshootingCustomer Support

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