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Servers.com

Technical Support Engineer

Servers.com

Posted

3 weeks ago

Hanoi

Onsite

VND 15M

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

We are seeking a Technical Support Engineer to join our team in Hanoi. The role involves diagnosing server issues and working with cloud technologies.

About Company

Servers.com is an international hosting provider offering reliable business solutions with data centers across the US, Europe, and Asia.

Core Requirements

  • sufficient English for email correspondence
  • attention to detail
  • knowledge of computer components
  • understanding of Internet principles
  • experience with Linux operating systems is a plus

Responsibilities

  • diagnose hardware, software, and network server issues
  • work with hardware monitoring tools
  • assist clients with server deployment
  • provide technical support to customers
  • collaborate with team members on projects
  • learn modern IT technologies
  • integrate smoothly into the workflow

Benifits

  • mentor assistance
  • individual vocational training plan
  • opportunity to practice English
  • competitive salary
  • official employment

Must Have skills

problem-solvingcommunicationLinux knowledgenetworking principlesattention to detail

Job Keywords

Technical SupportIT SupportLinuxNetworkingCloud Technologies

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