Technical Support Engineer
Check Point Software
Posted
3 months ago
Bengaluru, Karnataka, India
Onsite
INR 60K
Mid Level
Full Time
Sema Summary
As a Technical Support Engineer, you will ensure exceptional technical support for global customers. You will troubleshoot and resolve a range of hardware, software, and network issues related to Check Point technologies.
About Company
Check Point Software Technologies is a global leader in cybersecurity solutions, dedicated to protecting enterprises and governments worldwide. They offer innovative security platforms and have a proven record in cyber-attack prevention.
Core Requirements
- 2-5 years in Technical Support
- Degree in Computer Science or related field
- Strong communication skills
- Knowledge of TCP/IP protocols
- Hands-on networking experience
Responsibilities
- Provide technical support to customers
- Diagnose hardware, software, and network issues
- Monitor security device performance
- Respond to customer inquiries
- Manage case escalations
- Mentor new team members
- Ensure high-quality service delivery
Must Have skills
Job Keywords
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