Technical Support Engineer
Cohesity
Posted
5 days ago
Bangalore Rural, Karnataka, India
Onsite
INR 60K
Full Time
Sema Summary
The Technical Support Engineer role involves providing high-level technical support for customers. This position requires strong problem-solving skills and technical knowledge in IT systems.
About Company
Cohesity is a leading data management company focused on simplifying and protecting data for businesses worldwide.
Core Requirements
- Bachelor's degree in Computer Science or related field
- Strong knowledge of IT systems and networks
- Excellent problem-solving skills
- Experience in customer support
- Ability to work under pressure
Responsibilities
- Provide technical support to customers
- Troubleshoot and resolve issues efficiently
- Collaborate with engineering teams
- Document technical processes and solutions
- Assist in the deployment of IT solutions
- Train customers on product usage
- Ensure customer satisfaction and retention
Must Have skills
Job Keywords
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