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Technical Support Consultant
Adobe
Posted
yesterday

Noida, Uttar Pradesh, India

Onsite

INR 60K

Full Time

Job Categories

Support Customer Technical Service Consulting

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Sema Summary

Adobe is seeking a Technical Support Consultant based in Noida, Uttar Pradesh, India. The role involves providing technical support and solutions to customers using Adobe products. Ideal candidates should have experience in customer service and technical troubleshooting skills. This full-time position aims to enhance customer satisfaction through efficient problem resolution. Benefits are not explicitly mentioned.

About Company

Adobe is a multinational computer software company known for its products in digital media and marketing. It focuses on creating innovative solutions that empower individuals and businesses worldwide.

Core Requirements

Bachelor's degree in a relevant field
Experience in customer support
Strong problem-solving skills
Excellent communication skills
Technical knowledge of Adobe products

Responsibilities

Provide technical support to customers
Resolve customer issues effectively
Document customer interactions and solutions
Collaborate with other teams for product improvements
Train customers on product features
Stay updated with product changes
Assist in troubleshooting technical problems

Must Have skills

Technical supportCustomer serviceTroubleshootingCommunicationProblem-solving

Nice To Have Skills

Adobe product knowledgeSales experienceProject managementData analysisTeam collaboration

Tools Knowledge Requried

CRM softwareEmailSupport ticketing systemRemote desktop toolsAdobe software

Job Keywords

Technical SupportCustomer ServiceTroubleshootingAdobe ProductsProblem Resolution

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