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Harris Computer

Technical Support Consultant

Harris Computer

Posted

last week

Baroda, Madhya Pradesh, India

Onsite

INR 30K

Full Time

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Sema

Sema Summary

The Technical Support Consultant role involves assisting customers with technical issues. Candidates will provide support on-site in Baroda, Madhya Pradesh.

About Company

Harris Computer provides software solutions for various sectors and is known for its commitment to customer service.

Core Requirements

  • Knowledge of technical support principles.
  • Strong communication skills.
  • Problem-solving ability.
  • Experience in customer service.
  • Bachelor's degree in a relevant field.

Responsibilities

  • Provide technical support to customers.
  • Diagnose and resolve technical issues.
  • Document support interactions.
  • Communicate effectively with customers.
  • Collaborate with other teams to resolve issues.
  • Train customers on product usage.
  • Maintain a high level of customer satisfaction.

Must Have skills

Technical troubleshootingCustomer serviceCommunicationProblem-solvingTime management

Job Keywords

Technical SupportCustomer ServiceConsultantIT SupportProblem Solving

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